How To Get What You Want

Coaching
· · ·

How would you like to increase your income this year?

Take two minutes and follow me through this little exercise and I’ll show you how to get what you want.

How much did you make last year? How much will you make this year? How much would you like to make this year? What needs to change in order for you to reach your new goal? Remember the system and people you are using are perfectly designed to get the results you are getting. If you desire different results you must change the system and, or the people. Specifically, what or who do you need to change right now? What changes can you make this week?

You must confront. Don’t avoid it or look for the easy way. Do it now!

Volume 7

How to get what you want
1st, What DO you want?

With that answer you are cleared to proceed!

Let’s assume that you want what most everyone wants, more money and the time to enjoy it.

1440

What is the best use of my time right now?

DO IT NOW

The rule of 1440 says there are 1440 minutes in a day and you can choose how to use them. Every time you say “yes” to something, you are saying “no” to something else. Your time is your most valuable asset. Don’t squander or waste it.  Unless you are spending time with a loved one, guard your time.

Hang a sign on your wall that says “1440, what is the best use of my time right now?” “Do it now”! You have to do your priority right now! Realizing that your minutes are numbered, work with an urgency to achieve your priority. Stop waiting for something to change. Round about ways just avoid the issue. The longer you wait, the less the payoff. The sooner you act, the higher the payoff. Action usually means confrontation on some level.  To get what you want confrontation is inevitable.  Do what hurts, do what is scary and uncomfortable. There is no easy way. Confrontation builds self-esteem and cash. Stop financing your unwillingness to confront.
Begin it!

Whatever it is, begin it. Don’t be afraid to confront. Confrontation builds self-esteem and cash. Be bold! Go and accomplish the thing that must be done. Boldness is genius, power, and leadership. When you are bold and slay the dragons that are in the path of your success, others (employees) naturally want to follow.

 

 

Staff

Give your staff a game they can win. Be consistent and show appreciation.

Delegate or outsource everything possible. Your time is your most valuable possession.

 

 

 

What do you want?

What specifically is standing in the way?

What assumptions are you making?

What are the facts?

Be bold and just do whatever it is that should be done.
Building self-esteem and cash

 

Riverside Dental Studio

1325 South 320 East #4

St. George, Utah  84790

 

 

Stop waiting for something to change

A local dentist that is a good friend of mine had two people working his front desk. They were nice to patients and made you feel good when you walked in. But they had an attitude with the dentist and with the assistants in the back.  The rest of the staff was starting to notice a divide happening between the two front desk girls and everyone else in the office. The staff is looking to him for answers.

He is kind of frozen in place. He doesn’t know what to do. He can’t face letting one person go, let alone 2. He hates confrontation and just wants everyone to be happy and get along and do their jobs.  Besides, if he let them go, would it ruin the practice culture? Would he lose all of his patients?

The rule is; If the employee is not fully trained in their responsibilities then they need to be trained. No one can expect an employee to just know what to do, they must be fully trained. If the employee is fully trained and simply won’t follow orders or perform the tasks as they have been trained, meet with them and explain what is expected, explain what will happen if they continue performing poorly, make it clear that this has been noted in their file. You should strictly follow your HR department guidelines. Every state is a little different so make sure you know your state rules and laws. If the employee is still causing problems and not holding up their responsibilities the problem is probably not training, it is attitude. An employer can not fix a bad attitude and that person should be let go.

Now back to our dentist and his two problem employees. He just wants to let things work themselves out. He hopes they will just get better. Maybe the staff will find ways to work with them. But as time passes he can see them getting worse. They even treat him, their boss, poorly. He can tell it is affecting the whole staff and sometimes he is sure that patients pick up on it also. He may be losing patients because of these employees. He is losing production for sure. In fact, He doesn’t even like to come to work anymore, and he heard a rumour that one of his hygienists is looking for another job.

Now for the pearl of this story. He needed to fire those two as soon as he recognized a problem. Why? He would have saved tons of frustration, money, and he would have gained the respect of his staff for his ability to be a leader.

Confrontation is the key. Even if his personality avoids confrontation, there are times he just needs to step up and do it. There is really no shortcut. With the employee mess or with patients, the longer he puts it off, the more money it costs, the more respect he loses from staff and patients. The faster he acts, the more respect he gains and the more cash he makes. The sooner he confronts the higher the payoff.

 

Scott Emett